Government business support helpline – 0300 456 3565
HMRC Coronavirus tax helpline – 0800 015 9559
Universal Credit helpline – 0800 328 5644
School closures helpline – 0800 046 8687
What do you need to know about Coronavirus?
COVID-19 is a new illness that can affect your lungs and airways. It’s caused by a virus called coronavirus.
What are the symptoms of Coronavirus?
The symptoms of Coronavirus are:
- A dry cough
- A high temperature
- Shortness of breath
Do not go to a GP surgery, pharmacy or hospital if you experience these symptoms. You do not need to call 111 to tell them you’re staying at home.
When should you call the NHS 111 number?
You should call 111 if you are experiencing symptoms and:
- you feel that you cannot cope with your symptoms at home
- your condition gets worse
- your symptoms do not get better after 7 days
You can access the online assessment system here.
Guidance on staying at home
From Monday 23rd March, the government are advising everyone to stay at home except for very limited purposes. These are:
- Shopping for basic necessities, for example food and medicine, which must be as infrequent as possible
- One form of exercise a day, for example a run, walk, or cycle – alone or with members of your household
- Any medical need, or to provide care or to help a vulnerable person
- Travelling to and from work, but only where this absolutely cannot be done from home
These four reasons are exceptions – even when doing these activities, you should be minimising time spent outside of the home and ensuring you are 2 metres apart from anyone outside of your household.These measures must be followed by everyone.
For those who are over 70, have an underlying health condition or are pregnant, it is strongly advised that you stay at home for 12 weeks.