Centrepoint is a charity that supports homeless young adults aged 16-25, aiming to end youth homelessness in the UK. 

Centrepoint Helpline:  0808 800 0661 | Monday-Friday 9am-5pm

Centrepoint Manchester
1-2 North Parade
M3 2NH

Greater Manchester Law Centre

GM Law Centre is volunteer-led and provides free legal advice and representation for homeless people and people who are at risk of losing their home living in Greater Manchester.

Phone: 0161 769 2244

Email: reception@gmlaw.org.uk

669 Stockport Road
M12 4QE

Opening hours
Monday-Friday 9am-5pm
New or general enquiries: Monday-Friday 10am-3pm

Housing Associations

Great Places (Equity) Housing Group
Website: https://www.greatplaces.org.uk/
Phone: 0300 123 1966 | Monday-Friday 8am-6pm (call anytime for emergency repairs)
Email: customerhub@greatplaces.org.uk

Great Places Housing Group
2a Derwent Avenue
M21 7QP

Irwell Valley
Website: https://www.irwellvalley.co.uk/
Phone: 0300 561 1111
Email: contact@irwellvalley.co.uk

Irwell Valley Homes
First Floor
The Soapworks
Colgate Lane
M5 3LZ

Jigsaw Homes
Website: https://www.jigsawhomes.org.uk/
Phone: 0300 111 1133
Email: info@jigsawhomes.org.uk

Jigsaw Homes Group Limited
Cavendish 249
Cavendish Street

Johnnie Johnson Housing Trust
Website: https://www.jjhousing.co.uk/
Phone: 0345 305 5335
Email: general.enquiries@jjhousing.co.uk

Johnnie Johnson Housing
Astra House
Spinners Lane
SK12 1GA

Mosscare St Vincents
Website: https://www.msvhousing.co.uk/
Phone: 0161 226 4211 | Monday-Friday 8.30am-5pm
Contact Form

7th Floor
Trafford House
Chester Road
M32 0RS

Onward Housing
Website: https://www.onward.co.uk/
Phone: 0300 555 0600 | Monday, Tuesday, Thursday, Friday 9am-6pm; Wednesday 10am-6pm (call anytime for emergency repairs)
Email: customerservices@onward.co.uk

2 Christie Way
M21 7QY

Southway Housing
Website: https://www.southwayhousing.co.uk/
Phone: 0161 448 4200 | Monday-Friday 10am-5pm (24 hours for emergencies)

Southway Housing
Southern Gate
729 Princess Road
20 2LT

The Guinness Partnership
Website: https://www.guinnesspartnership.com/
Phone: 0303 123 1890 | Monday-Friday 8am-8pm
Email: complaints@guinness.org.uk

The Guinness Partnership
30 Brock Street,
Regent’s Place,

Wythenshawe Community Housing Group
Website: https://www.wchg.org.uk/
Phone: 0800 633 5500 | 0300 111 0000
Contact Form

8 Poundswick Lane
M22 9TA

Your Housing Group
Website: https://www.yourhousinggroup.co.uk/
Phone: 0345 345 0272 (24/7, emergency repairs only)
Contact Form

Lee Court
Longley Lane
M22 4HZ

Housing Ombudsman

The Housing Ombudsman Service is set up by law to look at complaints about the housing organisations. The service is free, independent and impartial. Residents and landlords can contact the Ombudsman at any time for support in helping to resolve a dispute.

Phone: 0300 111 3000 | Monday-Friday 9.15am-5.15pm

Email: info@housing-ombudsman.org.uk

Housing Ombudsman Service
PO Box 152
Liverpool L33 7WQ

Manchester City Council

Check if your property has a Selective License: https://www.manchester.gov.uk/directory/150/rented_homes_with_selective_licences

For general enquiries about housing, contact Housing Customer Services: housing.customer.services@manchester.gov.uk

Information if you are renting from Private Landlords: https://www.manchester.gov.uk/info/108/people_renting_from_a_private_landlord

Licenses for Privately Rented Accommodation: https://www.b3.manchester.gov.uk/housing/hmo/

Report noise & nuisance to the Compliance Team: 0161 234 5004

Manchester Cladiators

Manchester Cladiators is a voluntary group representing the residents of buildings across Greater Manchester with dangerous cladding systems and serious internal fire safety issues. 

Email: manchester.cladiators@gmail.com

Manchester Move

Manchester Move is the place to find advice on the best housing solutions for your circumstances. This may include social housing, private renting, home ownership and mutual exchanges. The Manchester Move website advertises ready-to-rent homes for around 18 not-for-profit landlords.

Phone: 0333 900 9032
Mon – 09:30 – 15:00
Tue – 09:00 – 14:00
Wed – 09:30 – 13:00
Thu – 09:30 – 15:30
Fri – 09:00 – 14:00

Email: crg.admin@northwardshousing.co.uk

Manchester Move
58 Port Street
M1 2EQ


Shelter is a registered charity that campaigns to end homelessness and bad housing. It gives advice, information and advocacy to people in need, and tackles the root causes of bad housing.

Phone: 0808 800 4444 | Monday-Friday 8am-8pm | Weekends and bank holidays 9am-5pm

Manchester Emergency Helpline: 03301755121


Ground Floor
Victoria House
5 Samuel Ogden Street
M1 7AX